Strategy
Positioning When the Market Gets Nervous
The mood in every planning meeting this summer is the same. Budgets are under review, hiring is slowing, and the word "efficiency" has crept into briefs that used to say "growth." Whether or not the economists ever agree to call this a recession, our clients are behaving like it is one, and that changes what strategy work needs to do.
Here is the pattern we keep seeing, and the argument we keep making.
The reflex is to go broad. The answer is to go narrow.
When revenue tightens, the instinct inside most companies is to widen the net. More segments, more use cases, more messages, on the theory that any revenue is good revenue. It feels prudent. It is usually the opposite.
Broad positioning in a nervous market means competing everywhere with diluted claims, at exactly the moment buyers have become more skeptical and more deliberate. The brands that hold pricing power in a downturn are the ones a buyer can describe in one sentence without help. Clarity is what survives a procurement review. Vagueness is what gets cut.
The strategic question for the next twelve months is not "who else could we sell to?" It is "for whom are we obviously, defensibly the right answer, and does everything we say make that case?"
Category history is on the side of the brave
The evidence on marketing through downturns is old and remarkably consistent. Share of voice tends to convert to share of market, and share of voice gets cheaper when competitors go quiet. Brands that maintained or sharpened their presence through past recessions repeatedly came out ahead of those that went dark, and the gap persisted for years afterward.
We are not naive about this. "Spend through the downturn" is easy advice to give when it is not your P&L. The honest version of the argument is narrower: if you must cut, cut activity, not clarity. A smaller budget behind a sharp position outperforms a bigger budget behind a hedge. What kills brands in downturns is not reduced spend. It is reduced conviction.
What we are actually doing with clients
Strategy has to cash out in decisions, so here is what this looks like in practice right now:
- Rewriting value propositions around risk reduction and total cost, because that is the lens every buyer is applying, even in categories that sold on aspiration a year ago.
- Killing secondary audience segments in media plans and reinvesting in the core. One client cut four segments to two and saw cost per qualified lead improve within a quarter.
- Pressure-testing every claim against the question "would a CFO believe this?" It is humbling how few survive.
- Protecting the brand layer explicitly in budget conversations, with a named line and a named owner, so it cannot be trimmed by default.
Nervous markets are clarifying
There is a strange gift inside all this anxiety. In flush years, weak positioning is affordable. Cheap capital and easy demand paper over a mushy story. When conditions tighten, positioning stops being a branding exercise and becomes an operational one: it decides what you build, whom you call, and what you charge.
The companies that treat this moment as a forcing function, that use the pressure to finally make the choices they have been deferring, will not just survive the next few quarters. They will enter the recovery with a story their competitors spent the downturn losing.
Building something this could apply to?
We take on a small number of flagship projects each quarter.
Start a project