Skip to content
Journal

Strategy

The Pendulum Is Swinging Back to Brand

Headshot of Priya Sharma
Priya Sharma
July 22, 2025 · 3 min read

Every few years marketing rediscovers a truth it already knew, declares it a revolution, and overcorrects. We are mid-rediscovery right now: brand is back. You can see it in budget conversations, in the CMO hires being made, and in the briefs landing on our desk. What interests us is not the vibe shift itself but the structural forces underneath it, because those tell you whether this is a lasting rebalance or another lap of the cycle.

We think it is a lasting rebalance. Three reasons.

Performance channels are saturating at the same time

The performance marketing decade rested on an arbitrage: cheap, precisely targeted attention. That arbitrage has been closing for years through privacy changes and auction inflation, but 2025 added a new pressure. Generative tools collapsed the cost of producing ad variants to near zero, so every auction is now flooded with technically competent creative. When everyone can test five hundred variations, variation stops being an edge. Costs rise, differentiation falls, and the math that justified performance-first budgets quietly stops working.

Meanwhile the channels themselves are becoming answer engines. When an AI assistant summarizes the category and recommends two products, there is no ad slot in that conversation. The only thing that gets you into the answer is being genuinely known and genuinely preferred. That is brand, measured a new way.

Memory is the only durable asset

Strip away the jargon and brand building is the practice of installing useful memories in people who are not buying today. Performance marketing harvests demand; brand creates it. For ten years the harvest was so cheap that companies could ignore the planting, and plenty of category leaders coasted on brand equity built in a previous era.

The coasting is ending. We ran positioning research for Northwind this spring and the pattern was stark: their paid efficiency had declined four consecutive quarters, while their unaided awareness had been flat for years. No amount of media optimization fixes a memory problem. You fix it with distinctive assets, consistent codes, and creative that people actually remember, sustained over years rather than sprints.

The zero-click world punishes the anonymous

Here is the strategic kicker that makes this cycle different. As search and social shift toward zero-click experiences, the brands that win are the ones people ask for by name. Branded search, direct traffic, and word of mouth are becoming the honest signals in an attribution landscape that is otherwise fog. Those signals cannot be bought quickly. They are the compound interest on brand investment, and companies with none of it banked are discovering how exposed they are.

What we recommend, practically

None of this means torching your performance budget. The pendulum argument is about balance, and we push clients toward a few disciplines:

  • Set a floor for brand investment and defend it in planning season the way you defend headcount. It is the first thing finance cuts and the most expensive thing to rebuild.
  • Codify your distinctive assets now: color, voice, sound, motion. Consistency is what makes brand spend compound.
  • Measure brand with the boring instruments that work: awareness tracking, branded search volume, share of voice. Do not wait for a perfect attribution model that is never coming.
  • Make creative worth remembering. A rebalanced budget spent on forgettable work is just slower waste.

The uncomfortable truth of this moment is that brand building requires patience precisely when every tool promises speed. The companies that can hold that tension will look brilliant in three years. The rest will be optimizing their way into anonymity.

Building something this could apply to?

We take on a small number of flagship projects each quarter.

Start a project